We accept returns only if the item received does not match the description provided on our website.

If you believe your item is not as described, please contact us at info@kalarah.com within 14 days of delivery. Your request must include clear photos of the item received so our team can properly review the issue. Once your request is evaluated, we will assist you with the next steps.

Please note that all sales are final if the item matches its original description.

If you change your mind after receiving your order, you may relist your item on our platform free of charge. To receive 100% of the listing price, the item must be relisted within 14 days of delivery. Click here to start your relisting.